Shipping policy

Order Processing

Most in-stock orders ship the same business day or the next business day.

Orders placed after normal processing hours, on weekends, or on holidays will generally begin processing on the next business day.

Transit Times

Typical transit time for standard shipments is approximately 3–7 business days after the order ships. Delivery times are estimates and can vary based on carrier delays, destination, weather, holidays, and other circumstances outside our control.

If you have not received your order within 10 days after shipment, please contact us so we can help investigate the shipment.

Tracking

When tracking information is available, it will be provided after your order ships. Please allow time for the carrier to scan the package and activate tracking information.

Backordered and Special-Order Parts

Some parts may have extended lead times or may need to be sourced after an order is placed. When we become aware of a material delay, we will make reasonable efforts to contact you with updated availability information.

Shipping Addresses

Please verify your shipping address before submitting your order. Customers are responsible for providing a complete and accurate delivery address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Damaged Shipments

Please inspect your shipment when it arrives. If a package or item appears damaged, retain the product and all packaging materials and contact us as soon as possible.

Photographs of the package, shipping label, packaging materials, and damaged item may be required to assist with a carrier claim.

Questions About Shipping

Phone: 888-746-3490
Email: info@summit-tractor.com