Return & Refund Policy

At Summit Tractor Parts, we want you to receive the correct parts for your equipment. If you need to return an item, please review the following policy before requesting a return.

30-Day Return Policy

You have 30 days after receiving your order to request a return.

To initiate a return, contact us at info@summit-tractor.com with your order number, the item you wish to return, and the reason for your request.

All returns require prior authorization from Summit Tractor Parts. Items returned without authorization may not be accepted.

Return Eligibility

To qualify for a return, merchandise must:

• Be unused, uninstalled, and in the same condition in which it was received.

• Be in its original packaging, when applicable.

• Include proof of purchase or an order number.

• Be suitable for resale.

Floating seals and seal kits must remain in their original, unopened packaging to qualify for return.

Items that have been installed, used, altered, modified, contaminated, or damaged after delivery may not be eligible for return.

Return Shipping & Restocking Fees

For approved standard returns, the following conditions apply:

• Restocking Fee: A 20% restocking fee applies to the returned merchandise value.

• Return Freight: The actual cost of return shipping will be deducted from the refund.

• Return Shipping Arrangements: Summit Tractor Parts will arrange return freight and provide a return shipping label and instructions.

The restocking fee and return shipping costs apply to standard returns, including items ordered incorrectly or returned because they are no longer needed.

Example: For an eligible item with a merchandise value of $500, the restocking fee would be $100. The actual return shipping cost would also be deducted from the refund.

Please do not ship merchandise to our mailing address unless specifically instructed to do so.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If an item arrives damaged, is defective, or is different from what you ordered, contact us as soon as possible so we can evaluate the issue and arrange an appropriate resolution.

We may request photographs, part numbers, packaging information, or other documentation to verify the issue.

For verified defective or damaged merchandise, or items shipped incorrectly by Summit Tractor Parts:

• The 20% restocking fee is waived.

• Summit Tractor Parts will arrange and pay for return freight.

• We will work with you to provide an appropriate refund or replacement.

Non-Returnable Items

Certain merchandise may not qualify for return, including:

• Special-order or custom-ordered parts.

• Parts that have been installed, used, altered, modified, or damaged after delivery.

• Floating seals or seal kits with opened packaging.

• Products specifically designated as final sale or non-returnable at the time of purchase.

• Hazardous materials or other merchandise that cannot legally or safely be returned using standard shipping methods.

If you are uncertain about a part's return eligibility, please contact us before placing your order.

Exchanges

If you need a different part, contact us for assistance.

In most cases, the simplest option is to return the original item, if eligible, and place a separate order for the correct replacement.

Standard return fees and shipping deductions apply unless the exchange is necessary because of a verified defect, damage, or an error by Summit Tractor Parts.

Refunds

Once we receive and inspect your authorized return, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

For standard returns, the refund will be reduced by:

• The 20% restocking fee calculated on the returned merchandise value.

• The actual cost of return freight.

For verified defective or damaged merchandise, or items shipped incorrectly by Summit Tractor Parts, neither deduction applies.

Please allow up to 10 business days for your refund to be processed after approval. Your bank or credit card provider may require additional time to post the refund to your account.

If more than 15 business days have passed since your refund was approved, please contact us.

Questions or Return Requests

For return authorization, fitment questions, or assistance with an order, contact:

Summit Tractor Parts

Email: info@summit-tractor.com

Phone: 888-746-3490

Please contact us before shipping any return. We will provide the appropriate return instructions and shipping destination.